Talk title: The Factor X - Why Employee Experience Matters More Than Ever?
The Factor X - Why Employee Experience Matters More Than Ever?
In this session we review the rise and evolution of Employee Experience (EX) today as the Pandemic has accelerated its becoming HR's leading organizational practice. Originating with Employee Engagement and powered by customer/consumer experience tools and methods, EX is quickly replacing Talent Management in leading People Strategy across a broad range of organizations. From recruitment and onboarding to performance and retention EX is what every HR professional needs to practice today. We will explain why.
Dr. Tavis has been named to Thinkers50 Radar for 2020. Dr. Tavis is a former Executive Editor of People+Strategy Journal and is an Associate Editor of Workforce Solutions Review.
Dr. Tavis publishes regularly in the business media and has been quoted by the Washington Post, Bloomberg, The Human Resources Executive, Training Magazine. Dr. Tavis’ Harvard Business Review articles with Peter Cappelli HR Goes Agile ( 2018) and The Performance Management Revolution (2016) were reprinted in HBR's Must Reads ( 2016 & 2018) Definitive Management Ideas of the Year (2016 and (2018) and in Agile: The Insights You Need from Harvard Business Review (2020) Dr. Tavis co-edited two volumes of edited essays Point/Counterpoint: The New Perspectives on People and Strategy (SHRM 2013 and 2017) that are approved for HR professional certification credit.
Dr. Tavis is a frequent presenter at international conferences on the topics of Future of Work, People Analytics and Technology, Employee Experience and Intelligent Automation in the Workplace. Prior to joining NYU faculty, Dr. Tavis navigated a diverse global career in academia, business and consulting. In Academia, Dr. Tavis was on the faculty at Williams College, Fairfield University and Columbia University. In business, Dr. Tavis was the Head of Motorola’s EMEA OD function based in London, Nokia’s Global Head of Talent Management based in Helsinki, Chief Learning Officer with United Technologies Corp based in Hartford, CT and Global Head of Talent and Organizational Development with AIG Investments based in NYC. Dr. Tavis received her PhD in Comparative Literature from Princeton University and Executive MBA in International Business from the University of South Carolina.